Fort Hunt Animal Hospital Logo
Download Our AppRequest Appointment

Hospital Policies

Request Appointment

Appointment Policy

Veterinarians’ hours are by appointment only. Emergency cases will be worked in between previously scheduled appointments whenever possible. It may be possible to drop your companion off with us if your schedule is incompatible with an available appointment time. Please call us to schedule an appropriate examination time to minimize waiting and delay.

Late and No-Show Policy

Please provide at least 2 hours’ notice when canceling an appointment. Any appointment that is 10 or more minutes will be charged a late fee. Any appointment that is late by 15 minutes or more will be considered a missed appointment and be subject to a $106 missed appointment fee. You may also be required to pay a deposit when rescheduling a missed appointment.

Surgery No-Show Policy

A surgery “no-show” is a client who misses a scheduled surgery without providing at least 24 hours cancellation notice. The first time this occurs we will offer to reschedule the surgery and our missed procedure fee will be waived. At the second missed surgical procedure, we will call to reschedule, and the client will be charged the missed procedure fee of $150.

Cancellation of an Appointment

In order to be respectful of the other patients’ needs, please be courteous and call our office promptly if you are unable to keep a scheduled appointment. We ask that you provide at least 2 hours’ notice when cancelling appointments and at least 24-hour notice for procedures.

Patient Arrival Policy

  • For your protection, and that of others, all dogs must be on a leash and properly controlled while in the waiting area or exam rooms.
  • All cats must be presented in an appropriate cat carrier or on a leash. We ask that small mammals be presented safely in an appropriate carrier.

Payment Policy and Financing

  • We require payment at the time that services are rendered. For your convenience, we accept Visa, Mastercard, American Express, Discover, CareCredit, cash, and personal checks.
  • We are a participating provider with ScratchPay and CareCredit. You can apply online.